The University of Alabama at Birmingham Partners with Paciolan to Sell Tickets Online
Irvine, CA (January 12, 2006) - The University of Alabama at Birmingham (U.A.B.) and Paciolan today announce their partnership to manage the athletic department’s ticketing operations. This partnership will empower U.A.B. fans to purchase singles tickets, season tickets, season renewals, and group packages online, through the U.A.B. branded website. The new ticketing solution will launch in April 2006.
Paciolan provides ticketing, fundraising, and marketing solutions that enable college athletics organizations to sell and manage their own tickets, fully eliminating the need for third-party distributors. By adopting “in-house” solutions, venues maintain exclusive control of their customer relationships, brand and revenue.
U.A.B.’s online sales channel will empower the box office to control their customers’ experience from purchase through redemption and offer tickets for athletics events at the university. By leveraging the Internet, the U.A.B. box office will reduce manual ticketing processes which will likely reduce labor costs associated with ticket fulfillment. Additionally, U.A.B. will be empowered to eliminate lines at the box office by driving ticket purchases online. This will provide better service to U.A.B. fans, while allowing the athletic department to focus on serving season ticket holders and VIP patrons.
“We are excited to partner with Paciolan and fully utilize their world-class online ticketing technology,” states Matt Wildt, Associate Athletic Director, at U.A.B. “After evaluating all of the major ticketing solutions, from both established providers and emerging ones, we decided to partner with Paciolan due to the depth of functionality as well as its longstanding commitment to college athletics,“ adds Wildt.
U.A.B. will implement a fully hosted Paciolan solution ensuring that the ticket office will always take advantage of the latest product enhancements. By utilizing Paciolan’s state-of-the-art hosting technology, U.A.B. significantly reduces their hardware and infrastructure investment and will manage a predictable, budget cycle for ticket operation expenses.
Not only will the ticketing department use Paciolan, but the development and sales organizations will as well. U.A.B. will utilize the Paciolan system to combine patron data from the University’s fund development system with ticket purchase history. This data will enable U.A.B. to create programs to reward loyal fans and donors, such as PSLs.
“We’re excited to partner with U.A.B.”, stated Dave Butler, C.E.O. of Paciolan. “U.A.B. selected Paciolan after extensively reviewing other ticketing providers. Their decision underscores Paciolan’s 25 year commitment to serving college athletics organizations now and well into the future.”
About Paciolan
Founded in 1980, Paciolan is a leading ticketing enabler, providing ticketing, fundraising and marketing technology solutions for top venues across North America. Paciolan provides a wholly integrated infrastructure that puts venues in direct control of their customer relationships, brands and revenue potential. Primary markets include college athletics, professional sports, performing arts, arenas and museums. Collectively, Paciolan clients sell over 100 million tickets annually representing approximately 25% of all live event tickets sold in the US. Paciolan is a privately held corporation based in Irvine, California.
Representative customers include: Thomas & Mack Center, Louisiana State University, University of Oklahoma, University of Nebraska, The Resch Center, University of Michigan, Florida State University, University of Maryland, University of Southern California, University of North Carolina at Chapel Hill, the Colorado Rockies, San Diego Padres, Philadelphia Phillies, Denver Center for the Performing Arts, The Charlotte Arena, Toronto Symphony, American Museum of Natural History, Boston Museum of Fine Arts, National Aquarium in Baltimore, Dover Downs Entertainment, Inc. and many other leading venues across North America.
Visit www.paciolan.com for additional company information.
Paciolan Contact
Shaw Taylor
Marketing Director
949.476.1212
staylor@paciolan.com
University of Alabama at Birmingham Contact
Matt Wildt
Associate Athletics Director
205.975.8216
mwildt@uab.edu
