Bass Performance Hall Signs Multi-Year Contract
Irvine, Calif. (5/16/2001)

Bass Performance Hall, one of the most respected performing arts centers in the country, has signed a five-year deal for Paciolan’s e.Venue™ software to facilitate online ticketing.

The agreement also includes the purchase of a complete ticketing system, which will streamline box office operations, consolidate various performance groups’ ticket sales and make it possible to sell tickets to any show in one transaction. By keeping the ticketing operation in-house, the Fort Worth, Texas-based performing arts center will also be able to control its own brand and retain key customer data.

Paciolan’s e.Venue™ software will serve as a digital link between the back office ticketing system and the center’s Web site. This enables the performing arts center to sell tickets in real-time, 24-hours-a day, seven-days-a-week directly from its own Web site. Bass Performance Hall sells approximately 300,000 tickets a year and presents more than 300 performances annually.

“Like many performing arts venues, we’ve searched for years for an in-house ticketing solution that will perform to our demands,” said Kelly Denney, Bass Performance Hall’s ticketing services manager. “We are very excited about Paciolan’s comprehensive ticketing solution, which will allow us to keep everything in-house – from phone room sales to Internet sales. Best of all, we can immediately access data about our events and our customers.”

“We’re thrilled to add such a prestigious organization to our list of performing arts clients,” said Jane Kleinberger, Paciolan’s chief executive officer. “e.Venue™ will enable Bass Performance Hall to fine-tune its ticketing operation by providing automated ticketing over the Internet.”