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Community Insights

Tuesday, July 16

mPac Update: Detailed Sales Data Now Available

Exciting news for Paciolan clients using mPac, Paciolan’s mobile application providing operators real-time data at their fingertips.

Tuesday, July 16

In-app Ticketing Now Available with SIDEARM Sports App

Fans will enjoy the convenience of buying tickets in-app and can use the app to access their digital tickets and enter your venue.

Tuesday, July 16

Text Delivery Ramping Quickly

With SMS delivery enabled, fans and patrons have the option to receive links to their tickets via text message. 

Friday, July 12

Ask an Expert: Paid Search Marketing

We sat down with one of Paciolan’s in-house Google experts, Natasha Frisch, and discussed some of the most commonly asked questions about paid…

Thursday, July 11

YouTube TrueView Ads

Why pay if no one is watching? With YouTube’s TrueView you’re only charged when a fan engages with your ad! Making sure you’re delivering…

Thursday, Apr 18

“TVL” Gets Simplified

Tickets Via Link enhancements make delivery clean and quick

Monday, Mar 18

Self-service Payment Updating for Bill Plan Customers

Paciolan is pleased to share that we have rolled out a new self-service feature to allow customers to update or change their payment information on existing…

Friday, Mar 1

Deliver Tickets Via Text

With digital ticketing and mobile transacting continuing their rapid rise in the ticketing industry, Paciolan is pleased to offer our clients the ability…

Tuesday, Nov 13

How It’s Made: Seats3D Venue Visualization

Ballena Technologies has been partnering with entertainment venues, professional and collegiate sports teams for more than a decade. Having worked together…

Tuesday, Oct 16

How to Approach the Postseason

It is time to start planning your postseason ticket strategy. This blog site will help you in your journey to determine the best process to serve your…

Thursday, Oct 11

Paciolan's CRM Dream Team’s Dreamforce Takeaways

​Paciolan’s team of CRM experts attended Salesforce’s annual Dreamforce conference, Sept. 24-28 and came back invigorated and inspired.…

Tuesday, Oct 2

Increasing ROI and Engagement with Scan-In Campaigns

Scan-in Campaigns can create the ultimate welcoming experience for attendees at your facility.