January 31, 2018 - Change and leadership expert Bill Hogg will challenge participants to think differently and step up their game to be successful at this year’s PACnet, where he will talk about navigating change and creating a culture that is “Fired Up and Focused” on delivering exceptional results.

Few organizations have a sustainable competitive advantage. There is always another business just down the road offering a similar product or service.

Yet people inherently resist change — even positive change that is beneficial — because it is hard, messy and painful. And we rarely get it right the first time.

It is inevitably much easier to maintain status quo, rather than stick with the tough decisions needed to stimulate and sustain change. This resistance results in frustration -- declining performance, productivity – and memorable customer experiences.

For sustainable change to happen — and to stick — it is essential to stir emotions strongly enough to overcome the natural tendency to slide back into the comfort of old habits.

In his keynote, Bill introduces the 3P Change Equation and covers proven principles, real life lessons and bullet-proof systems that tap into the emotions of change and start moving individuals and organizations towards a higher performing culture that wins rave reviews from employees, customers and clients.