May 3, 2018
Release Spotlight: Mobile Pick-Your-Own Seat Maps
As of May 2, Paciolan has enabled the mobile pick-your-own seat map. Now, consumers are able to choose their specific seats for an event on your mobile eVenue site. The mobile PYO uses the same map as your desktop site, but is optimized for display and usage on mobile devices. The purchase process mirrors the desktop experience with a few minor variations.
Consumers will have two options to search for seats from their mobile device: “Use Our Map,” and “Search By Price.” Choosing “Use Our Map” will land consumers on an overview map of your venue, color-coded by availability (High, Medium, Low, and Singles to indicate that there are no consecutive seats within the section). Consumers can then tap on a section to display more information and tap the camera icon to display the view from section image (if available).
Tapping “Select Seats” will zoom into the desired section to reveal available seats. Users can also pinch to zoom in and our and pan around until they find their desired seats
Once a consumer finds their desired seats, they will simply tap on the seat and select their applicable price type. Once the consumer has selected all desired seats, they will tap “Checkout” to add their seats to the Shopping Cart, and complete their sale as usual.
We are committed to continually innovate to streamline your guest experience and interact with them in their preferred method. The mobile-first movement is only growing, with websites consistently seeing more than half of online traffic coming from mobile devices. The mobile pick-your-own seat map enhances the purchase flow for your fans.
If you have any questions or would like more information on this new feature, please reach out to your eCommerce Operations Specialist.