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July 1, 2020

Social Distancing Options and Resources - A Guide to Live Events During COVID-19

When the pandemic began, we believed live events would eventually return, but they would not be the same. There is no precedent, no existing blueprint for how to stage events safely and effectively in these uncertain and ever-changing times. So we knew we needed to prepare and consider a few scenarios to account for the landscape changes.

None of this will be painless, but we want to provide strategic and achievable recommendations with you and your fans/patrons at the center of it all. We are collaborating with our client community to make sure that we can meet the challenge.

Our goal is to dedicate all of Paciolan's resources — our technology platform, our people — to assist you. We hope this is evident in your interactions with us and the new tools we've created in recent weeks.

Without further ado, we present the Social Distancing Options and Resources, as Paciolan and you, our client community, navigate the possibilities for live events, with:

  • Considerations around inventory availability, seating configurations, customer communications method — and much, much more
  • Practical steps to enact the plan you've chosen to adopt, and;
  • Corresponding technology solutions – Paciolan's new and existing tools/processes to help you execute the plan and serve your fans and patrons impeccably along the way

We hope it helps. The list of resources is by no means exhaustive – there is simply no one-size-fits-all, so we are taking a consultative approach. We look forward to productive discussions to determine how we can best support you. Please reach out to your Paciolan client team at any time.

Also, don't miss the Marketing Menu - Options for Limited Capacity Seating post to round out our recommendations.