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Aug 17, 2020

Update: The Mobile Playbook Adds a User Guide Template

We added two new things to the Mobile Ticketing Playbook! 

Going 100% Mobile is not a flip of a switch; it's a process! While it can include many steps, it doesn't have to be a mystery. The Mobile Playbook strives to give you a comprehensive view of the available solutions and best practices. Thus, we want the Playbook to keep growing. Today, please enjoy two additions we've made to the Playbook to help you transition to mobile ticketing.

UserGuide_MobileTicketing_Page_2.jpgMobile Ticketing User Help

Going Mobile requires consumer training. We've created a template for a user guide section on your website, to facilitate learning and troubleshooting as fans and patrons familiarize themselves with new processes and technology. The inspiration comes from various fantastic examples from this community, as well as best practices from other industries. We hope the template gives you the boost you need to get started.

NFC Enablement Tool 

You now have access to this remarkably convenient new tool in the Pac Platform that lets you enable NFC/Contactless tickets for upcoming events. It's another step in the transition to mobile tickets! Get to it from the Playbook, or check out the step-by-step in Pac Community.

Any suggestions on how to improve the Playbook? Email us at [email protected].