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News & Updates

Tuesday, May 26

Account Ownership and Salesforce

Account ownership ensures you have a single voice representing your organization in a personal, 1 to 1 relationship with a patron.

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Wednesday, May 20

Thought Leaders: Episode 6 with Leah Beasley

Leah Beasley, Executive Senior Associate Athletic Director for External Affairs at Mississippi State, is positively optimistic about the future and return…

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Monday, May 18

Mobile Ticketing Playbook

Utilize the Mobile Ticketing Playbook from Paciolan to prepare as you evolve your push from “mobile-first” or “mobile-only.”

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Wednesday, May 13

Responsible and Smart Marketing During the COVID-19 Pandemic

It is crucial to keep customers informed and engaged with content and leverage messaging, which is sensitive to the times.

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Tuesday, May 12

Tips & Tricks to Ensure your Marketing Automation Messages are Delivered

Ensure your emails are efficiently delivered to your fans with these tips to improve engagement and deliverability in Marketing Automation.

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Friday, May 8

Put Fans First: A Case Study

Enrich the mobile ticketing experience by giving fans a convenient self-service platform to manage their tickets.

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Thursday, May 7

Increase Student Attendance: A Case Study

Every university athletic department works to increase or maintain levels of student attendance at games/events. Bowling Green State University (BGSU)…

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Wednesday, May 6

Thought Leaders: Episode 5 with Kim Damron

Damron, President & CEO of Paciolan, discusses contactless ticketing & potential scenarios in preparation for when live events resume.

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Wednesday, May 6

Barcode Inquiry is Now Available on PacLive

Barcode Inquiry is the new and improved way to get key information on the PacLive platform.

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Wednesday, Apr 29

Using Salesforce to Create Conversational Audience Segments

If you wanted to email everyone that delayed renewing season tickets due to COVID-19, could you quickly pull together that list? Learn how.

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Monday, Apr 27

Thought Leaders: Episode 4 with Jovan Overshown

In this time of unchartered territory, Jovan discusses adjusting leadership styles plus finding positive opportunities within the community.

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Wednesday, Apr 22

Ticket Purchase and Seat Donation Transactions in One Simple Step

Ticket operators can now process required seat donation (RSD) at the same time as the ticket purchase.

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