Oct 14, 2020
Thought Leaders: Episode 16 with Elizabeth Gray
Elizabeth Gray, Executive Director of the Civic Center Foundation, chats with us about being one of the first performing arts venues to re-open their doors since the pandemic began in March. Patience has been a real virtue for staff and patrons alike as they eagerly anticipate the return of live performances. OCCCMH revitalized its newsletters and got creative with 'Behind the Scenes' vignettes to stay engaged with their audiences during the downtime.
Elizabeth shares with us how they have been planning and preparing to greet guests from enhanced safety measures to 100% mobile ticketing to patron education. Communication with patrons has been critical on several fronts with reseating patrons due to seating constraints plus safety measures such as contactless ticketing, socially distance seating, and concessions. Watch now to learn more!