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PAC Sync

Pushing boundaries together

Your mid-year update on innovations and impact.

Welcome to PAC Sync – where we share the latest product updates and celebrate how you're using them to drive real results. The past six months brought exciting new tools, but what's even better are the powerful ways you've put them to work. Let's explore what's new, what's working, and how it can help you boost revenue and deepen fan engagement.
Welcome to PAC Sync, where we share the latest product updates and celebrate how you're using them to drive real results. This spring and summer brought exciting new tools, but what's even better are the powerful ways you've used them. From boosting revenue to sparking deeper connections, let's dive into what's been happening in the Paciolan community and how these solutions can work for you.

Products & Features

Spring & Summer

Products & Features

Spring & Summer

Apple Enhanced Pass

Frictionless entry, beautiful poster image, live updates. Less fumbling, more enjoying.

Apple Account Binding

Prevent fraud by binding mobile passes to individual Apple Accounts.

Keep Tickets Safe

Digital Access Pass

Easy, convenient access for students and members right from their mobile devices.

Campaign Pages

Reach PAC Live users with donation pages. Flexible, fast, and reliable.

Add-ons in PAC Live

Generate more revenue using Parking Add-ons.

Checkout with PAC Live

Better than ever, including Fee Display Configuration, Donation Offers, Round Ups.

Push
Notifications 

Send targeted messages to app users directly from Oracle Eloqua. Simplify operations.

SeatGeek Dashboard

Display secondary market insights next to Primary for the full story.

Venue Map Dashboard

Ticket sales, revenue, and inventory status directly on the venue map for a clear view of performance.

Ballena Seats3D Everywhere

Let fans explore venues and views from specific seating areas via SIDEARM App, PAC Live, & SeatGeek.

Paciolan iQ & Eloqua Integration

Fuel targeted marketing campaigns with data insights.

Connecting People,

Powering Experiences

Connected 23.5 million people through 39,500 live events and expanded your reach with 5 million new accounts.

Connecting People,

Powering Experiences

In the first half of the year,
your events connected

23.5 M

People Attended

through

39.55K

Live Events

adding

5.03 M

 New Prospects

to fuel future growth.

Most Loved Features

With our new arena doubling our event volume, we need to be able to move more efficiently and quickly, and PAC Live helps us do that.”

Beth Bryant

Director of Ticketing

The Classic Center, Akins Ford Arena

The iQ team worked closely with us to develop a dashboard that delivers exactly what we need—quick insights that drive smarter, faster decisions.

Alexis Williams

Senior Associate AD/External Operations
University of Colorado

The Affinity Score Dashboard transformed our renewal strategy. We now target high-value customers, improving retention and sales efficiency, directly boosting revenue growth."

Stacey Manning

Asst. Director, Customer Retention & Engagement
University of Washington

We've built 49 (Dolly: A True Original Musical) performances, added Queue It, integrated Fan Shield—remarkable! Thrilled with sales. Grateful for PAC partnership."

Gage Baxter

Managing Director
The Fisher Center at Belmont University - about DOLLY: An Original Musical

Streamline communication for ticket renewals/donations. Automate all sends from Eloqua, instead of separate manual efforts, for improved efficiency."

Brooke Robbins

Assistant AD - External Engagement
University of Illinois

Stories That Sparked Interest

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How Texas Athletics Delivered Faster Smoother Game Day Entry for 1.3 Million Fans with NFC

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Enhancing Your Digital Checkout: Features That Boost Revenue and Delight Fans

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April's Marketing Best Practices with Oklahoma, WVU, & The Fabulous Fox Theatre

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Launching Ticketing for New Sports: How Email Marketing Drives Results

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The Full Fan Picture: How UW Athletics Turns Data into Action

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Up-leveling Experiences with

Strategic Partnerships

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Last But Not Least: Community Moments

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Game day at Washington State vs. Hawaii. Go Cougs! Go Warriors!

Sabrina Carpenter at PNE with a 96% Scan rate.

metallica at virginia tech for their first large scale 100% nfc event. 

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OPENING FOR THE FISHER CENTER'S BIGGEST AND MOST PROMINENT EVENT IN ITS HISTORY.

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SHARING IMPACTFUL CONTENT AT NACDA

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Incredible night at AEW’s ppv event in LA.

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Networking at happy hour during  IAVM in New Orleans.

Looking for ways to drive more operational efficiency or improve fan experience?

Soccer Fans
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Bridge primary and secondary ticket markets by providing organizations with valuable fan insights. This integration has led to over $1.2 M in revenue from targeted campaigns and the addition of 279K new fans to databases, enabling personalized engagement and increased revenue.

Concert
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Protecht offers FanShield, a simple ticket insurance solution that protects fan investments and reduces venue workload. With a 72-hour refund window and minimal effort, it boosts revenue. Oklahoma State University saw 20% insurance opt-ins, surpassing industry averages. 

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