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Leadership

Our leadership team is driven by the goal of keeping you as a customer for life.

With rich experience and knowledge plus a vision of driving revenue and enhancing the customer experience, our leadership is passionate about serving our clients.

Kim Damron

President & Chief Executive Officer

As President and CEO of Paciolan, Kim manages the direction and vision for the company, including client satisfaction, retention and direction of all products, services and solutions. She has cultivated an inclusive and supportive corporate culture at Paciolan, encouraging employee growth and development. Kim is also a member of the leadership team at the parent company Learfield IMG College.

Before she was named President and CEO at Paciolan, Kim was managing most of the company in her role as COO and developed many of the teams within the company that exist today. Before Paciolan, she also served in leadership positions at Tickets.com, Buy.com and Paramount Studios.

In 2017, Venues Today recognized Kim as a Woman of Influence, honoring female leaders in the sports and entertainment industry. Kim was named one of 50 VenuesNow All-Stars in 2019, a group of extraordinary people changing the face of the venues business. Additionally, in 2019 Kim was named to SportsBusiness Journal’s first-ever Power Player Leaders Behind the Scenes in College Sports and awarded as an SBJ Game Changer honoring women in sports.

Kim earned her bachelor’s degree in Communications and Sports Studies from University of Southern California.

Steve Demots

Chief Revenue Officer

As Chief Revenue Officer, Steve is in charge of industry strategy including developing new business opportunities and solidifying long-term partnerships. An integral part of the Paciolan team, he manages all aspects of the client-facing business, including the teams leading business development, client partners, Marketing, Ballena and FanOne. Steve has held key executive roles generating enduring impacts during his 20-year tenure in the ticketing industry. He served as Vice President of Professional Sports, Arenas and Partnerships for Paciolan from 2003-08, establishing numerous strategic relationships, including the inception of many regional ticketing partnerships. Prior to his current role, he was the Senior Vice President of Business Development at Tickets.com from 2008-12. Steve earned a Bachelor’s degree from Calvin College.

Keith White

Chief Technology Officer

As Chief Technology Officer, Keith brings strategic vision coupled with a diverse set of abilities that he is using to drive the product transformation for Paciolan and our customers. With more than 25 years as a technologist, including 11 years in the ticketing industry, Keith oversees product management, product development, design, engineering and quality assurance. He specializes in developing industry-leading technology, including native mobile experiences and moving to cloud-based solutions. Previously, Keith built product teams and led more than 250 people across multiple offices as Sr. VP of Engineering at Ticketmaster. Keith studied Information and Computer Sciences at University of California, Irvine.

Kim Boren

Chief Financial Officer

As Chief Financial Officer, Kimberly leads all finance and accounting teams, serving as the financial liaison with Learfield. As CFO, She guides forecasting and budgeting for the company and oversees Paciolan's legal team to manage contracts and compliance. Before joining Paciolan, she served as CFO at AutoWeb, a company where she held several roles with an increasing level of responsibility over her 10-year history. Kim has also held high-level financial management positions with Experian, Honeywell International, and Shepherd Packaging & Container. She is a University of California, Santa Barbara alumna and earned her MBA in Finance from the Marshall School of Business at University of Southern California.

Craig Ricks

Senior Vice President of Marketing

As Senior Vice President of Marketing, Craig oversees all corporate marketing initiatives including strategic marketing programs, client marketing, conferences, public relations, branding and advertising. Craig leads a team that offers digital services designed to help clients of all genres better engage fans and increase revenue. Prior to joining Paciolan more than 15 years ago, he worked as Marketing Manager for Vivendi, BatchMaster Software, and Duracell. Craig earned his bachelor’s degree in Marketing from Michigan State University and his MBA from San Diego State University.

Christian Lewis

Senior Vice President of Business Development

As Senior Vice President of Business Development at Paciolan, Christian oversees the business development team tasked with growing the community through client acquisition as well as developing and maintaining long-term client relationships. Christian’s live entertainment career has spanned more than 15 years, including leadership roles at Terrapin Sports Marketing at the University of Maryland, CBS College Sports Properties, and at Cardinal Sports Properties at Stanford. He received a bachelor’s degree in Marketing from the University of Maryland.

Deana Barnes

Vice President of Client Engagement

As Vice President of Client Engagement, Deana leads several teams responsible for delivering Paciolan’s signature service and support to its client base of over 500 live sports and entertainment organizations. Deana’s teams include Paciolan’s Client Partners and Ecommerce Operations Specialists along with professional services and strategic partnerships groups. Deana also leads Paciolan’s strategic integration with StubHub, providing clients primary and secondary ticket sales and distribution opportunities. Deana began her career at Paciolan in 2003 as a business analyst, later transitioning to and leading the Client Partner team. Prior to joining Paciolan, Deana held roles at Autobytel and Verizon. Deana holds an MBA from Chapman University and an undergraduate degree in Accounting & Finance from the University of San Francisco.