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Protecting Fan Investments: Paciolan’s Partnership with Protecht
Paciolan's official ticket insurance partner—FanShield powered by Protecht—offers a solution that's simple to activate yet creates additional revenue streams while reducing your customer service workload.
Victoria Ho
May 23 min read


Make Collaboration a Joy: Its all in the Design
How do you make Collaboration joyful? Learn about the 3 elements that help make it so.
Lakshmi Ramaseshan
Jun 20, 20245 min read


Navigating Conflict: The Crucial Role of a Leader
As a leader, if you don't deal navigate and resolve conflict for your team, who will?
Lakshmi Ramaseshan
Jun 7, 20244 min read


Building a Sustainable Team System: Become a Sustainable Leader
As a leader, if you are missing the mindset to build a sustainable system for yourself, how can you build and nurture the right environment
Lakshmi Ramaseshan
Jul 20, 20235 min read


Building a Sustainable Team System: Starts with the Leader
I value sustainability at work and in life. For years I was chasing it only to realize I needed to embrace it.
Lakshmi Ramaseshan
Jun 18, 20233 min read


What does X look like? A Fundamental Question of Reality
The first time I heard the question “What does ___ look like?” I was hooked. There was power
in this fundamental question.
Lakshmi Ramaseshan
Jan 2, 20234 min read


An Unexpected Opportunity to Witness Resiliency in Action
What a beautiful story for the Women Leaders in College Sports team to learn & draw strength from. What a great way to witness resiliency.
Lakshmi Ramaseshan
Oct 1, 20226 min read


Empower Your Team with Transfer Dashboards
The Data & Insights: Transfer Dashboard will give your team what they need to prepare for a successful event day, and then some!
Product @ PAC
Sep 28, 20221 min read


Mobile Playbook: Fresh Updates for 2022
The Playbook gives you the most up-to-date information and tactics to elevate the fan experience and set you up for success.
Kristof Warbritton
Aug 22, 20221 min read


Troubleshooting transfers just got a whole lot easier.
Days are getting shorter, temperatures are on the way down, and our operators are gearing up for the fall season. So far this year, we’ve...
Product @ PAC
Aug 16, 20221 min read


Holding onto a Collaborative Way of Working
It is well known that collaborative ways of working (pairing, swarming, and mobbing) lead to more effective results for a team. When a...
Lakshmi Ramaseshan
Aug 15, 20228 min read


Add All By Event: A New Way to Add Tickets with One Tap
No one likes long lines. One way to reduce the likelihood of a jam at entrances is to help fans, and patrons get to their mobile passes...
Product @ PAC
Jul 12, 20221 min read


Knowledge Sharing documentation is like writing a Cooking Recipe
As an organizational coach, I believe in helping our teams see the value of consistent delivery & establishing a sense of flow with the...
Lakshmi Ramaseshan
Mar 30, 20224 min read


How Remote Work Enhanced our Inception experience
In January 2020, our organization (Paciolan) was starting to experience the thrill of conducting inceptions (i.e. product kickoffs) for...
Lakshmi Ramaseshan
Mar 13, 20226 min read


Facilitating Aligned Autonomy — Design Thoughtful Activities
Tim, the facilitator, struggled to guide the meeting. There were people with varying degrees of context, expertise, and knowledge in the...
Lakshmi Ramaseshan
Feb 23, 20226 min read


How a Team got to High Performing with Clear Intentions
High performance is a mindset not a “state” to achieve.
Lakshmi Ramaseshan
Feb 20, 20226 min read


Facilitating Aligned Autonomy — Design for Inclusivity
Tim, the facilitator, struggled to guide the meeting. Too many people stared into space, waiting for the senior leaders or outspoken...
Lakshmi Ramaseshan
Jan 23, 20225 min read


Facilitating Aligned Autonomy — Build an Equitable Platform
Think about a time when you attended a large workshop. It could a product or project kick-off or a discovery session for a product idea...
Lakshmi Ramaseshan
Jan 16, 20224 min read


Paciolan Honored to be Named an Orange County Top Workplace 2021
We are proud to be included in the Top Workplaces 2021. The list is based solely on anonymous employee feedback.
Gina Coromelas
Dec 10, 20211 min read

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