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Civic Center Music Hall: ALL-IN-1 Pass Automation


A header image of the Civic Center Music Hall with the logo overlaid

Civic Center Music Hall created messaging for contacts who purchased season tickets via the ALL-IN-1 pass with detailed information on what the pass is and how the pass works.

An initial email is sent two days before an event explaining ALL-IN-1, along with an easy-to-follow "how-to" guide on downloading tickets with a link to an FAQ Page.

An image with an example of the Civic Center Music Hall All-In-1 Pass download instructions

A secondary email is sent the day after an event that reminds contacts that their ticket will automatically update to their next scheduled event and that no action needs to be taken.

An image with an example of the Civic Center Music Hall All-In-1 Pass automatic update information

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